At When I Grow Up Adventures, your experience matters to us. If something isn’t quite right with your order, we’re here to help.

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Returns + Exchanges

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Currently, we do not accept returns or exchanges. If you receive a damaged, defective, or incorrect item, please refer to the Damaged, Defective, or Incorrect Orders section.

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All sales are final on books, eBooks, and audiobooks. Please review your order carefully before completing your purchase.

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If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery so we can make it right.

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Digital Products

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Due to the nature of digital products, eBooks, audiobooks, and other digital content are non-refundable once access has been granted.

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If you experience any issues accessing your digital purchase, please contact us and we'll be happy to assist you.

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Damaged, Defective, or Incorrect Orders

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We carefully inspect all items before shipping. Please inspect your order upon delivery. If your item arrives damaged or defective, or if you receive the wrong product, please contact us within 7 days of delivery.

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To help us resolve your claim as quickly as possible, please email info@wigua.com with your order number and clear photos of the item and its packaging. Once your claim has been reviewed and approved, we'll gladly replace the item or issue a refund, as appropriate.

 

Return Shipping

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If your claim is approved, we'll provide you with return shipping instructions, if a return is required. Please do not return any items until you have received instructions from our team.

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Refunds

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Once your return has been received and inspected, we'll notify you by email regarding the status of your refund.

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If approved, your refund will be issued to your original payment method. Please allow up to 10 business days for the refund to be processed. Depending on your bank or credit card provider, additional processing time may apply.

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If you have not received your refund within 15 business days after approval, please contact us at info@wigua.com.

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Sale Items

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Sale items are final sale and cannot be returned or refunded.